1kkbd Privacy Policy — Your Data, Our Responsibility

1. Introduction and Scope

1kkbd is an online gaming platform serving players in Bangladesh, offering cricket betting, live casino, slots, crash games, sports betting, and related services. In the course of providing these services, 1kkbd collects and processes certain personal data about registered players and visitors to the platform. This Policy sets out in clear and accessible terms what personal data we collect, why we collect it, how long we retain it, who we may share it with, and what rights you have in relation to your data.

This Policy applies to all data collected via the 1kkbd website, mobile browser interface, customer support channels, and any other touchpoint through which a user interacts with the 1kkbd platform. It applies to all registered players regardless of which Bangladesh city or district they are located in, and to all payment methods including bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, and BTC.

By using the 1kkbd platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the data practices described here, you should discontinue use of the platform and contact our support team to close your account. This Policy should be read alongside the 1kkbd Terms & Conditions, which are incorporated by reference.

2. Personal Data We Collect

1kkbd collects personal data in the following categories. We collect only what is necessary to provide the Services, maintain account security, comply with applicable obligations, and improve the platform experience for Bangladesh players.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers unless specifically required by law or by our KYC obligations. Where KYC requires us to view an identity document, the document image is used only for verification and is not stored longer than required by applicable retention obligations.

3. How We Use Your Personal Data

1kkbd uses your personal data exclusively for the following purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your separate consent.

• Account creation and management: to register your account, verify your identity, maintain your account balance, and process login requests.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, and BTC, and to maintain accurate financial records.
• Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, duplicate accounts, unauthorised access, and other security threats.
• Responsible gaming compliance: to enforce deposit limits, loss limits, session timers, self-exclusion orders, and underage access prevention as required by our responsible gaming commitments.
• Customer support: to respond to your queries, resolve disputes, process complaints, and provide account assistance through live chat and email.
• Platform improvement: to analyse aggregated and anonymised usage patterns, identify technical issues, test new features, and improve the overall gaming experience for Bangladesh players.

We do not use your personal data to make solely automated decisions that significantly affect you without appropriate human oversight. Where automated systems are used to detect fraud or enforce responsible gaming limits, decisions that materially affect your account are reviewed by a human team member before being finalised.

4. Legal Basis for Processing

1kkbd processes your personal data on the following legal bases:

• Contract performance: processing necessary to create and manage your account, process payments, and deliver the Services you have signed up for.
• Legitimate interests: fraud detection, security monitoring, platform analytics, and responsible gaming enforcement where these interests are not overridden by your privacy rights.
• Legal obligation: KYC identity verification, anti-money laundering checks, financial transaction record-keeping, and any other processing required by applicable law.
• Consent: where we send you optional promotional communications about 1kkbd offers. You may withdraw consent at any time by contacting our support team.

Where we rely on legitimate interests as the legal basis for processing, we carry out a balancing assessment to confirm that our interests do not override your fundamental privacy rights. The results of these assessments are available on request.

5. Cookies and Tracking Technologies

1kkbd uses cookies and similar tracking technologies to operate the platform efficiently and improve user experience. Cookies are small data files stored on your device when you access the platform through a mobile or desktop browser. The 1kkbd platform uses the following categories of cookies:

The categories of cookies used are:

• Essential cookies: required for the platform to function, including session management, login persistence, and security tokens. These cannot be disabled without breaking core functionality.
• Analytics cookies: used to understand how players navigate the platform, which games are most popular, and where technical issues occur. Data collected is aggregated and anonymised.
• Preference cookies: used to remember your language preference, display settings, and responsible gaming tool configurations between sessions.

6. Sharing Your Personal Data

1kkbd does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the specified purpose:

• Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our crypto processing partners solely to execute payment instructions and verify transaction completion.
• Game software providers: limited technical session data is shared with third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to enable game delivery and fair-play auditing.
• Identity verification services: KYC document data may be shared with identity verification service providers for the purpose of confirming player age and identity. These providers are contractually bound to handle your data securely.
• Legal and regulatory authorities: where required by law, court order, or regulatory authority, we may disclose your data. We will notify you of such a request unless prohibited from doing so by law.
• Fraud prevention networks: aggregated or anonymised signals may be shared with industry fraud prevention partners to improve platform-wide security. Individual personal data is not shared for this purpose.

All third parties with whom we share personal data are required by contract to handle that data in compliance with applicable privacy standards, to use it only for the specified purpose, and to maintain appropriate security measures. We do not permit any third party to use your data for their own marketing purposes.

7. Data Security

1kkbd implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. The specific measures in place include:

• SSL/TLS encryption for all data transmitted between your browser and the 1kkbd platform.
• Encrypted storage of sensitive personal data including identity documents and financial records at rest.
• Access controls limiting which 1kkbd staff members can view personal data, based on job function and the principle of least privilege.
• Regular internal security reviews and monitoring of access logs to detect and respond to unusual activity promptly.

While we take these measures seriously, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 1kkbd will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.

8. Data Retention

1kkbd retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or our legitimate operational needs. Specifically: account and identity data is retained for the duration of your account and for a minimum of five years following account closure to comply with financial record-keeping obligations; gaming activity and transaction records are retained for a minimum of five years; technical logs are retained for up to twelve months; customer support correspondence is retained for three years from the date of the last interaction.

When your personal data is no longer required, we securely delete or anonymise it so that it can no longer be attributed to you. If you request deletion of your account and associated data, we will action this within a reasonable timeframe, subject to any retention periods required by law or our financial compliance obligations.

9. Your Privacy Rights

As a player on the 1kkbd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 1kkbd support team via live chat. We will respond to all verified requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data we hold about you, along with an explanation of how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: in certain circumstances, you may request that we limit how we use your data while a dispute or accuracy concern is being resolved.

To submit a data rights request, contact our support team via live chat. We may need to verify your identity before processing your request. We will not charge a fee for reasonable requests. Requests that are manifestly unfounded or excessive may be declined or subject to an administrative fee.

10. Children and Minors

The 1kkbd platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you must not register an account, access the platform, or provide any personal data to 1kkbd. If we become aware that we have collected personal data from a person under 21 without appropriate age verification, we will delete that data and close the associated account without delay.

Parents and guardians who believe their child may have registered an account on the 1kkbd platform should contact our support team immediately via live chat. We treat all such reports seriously and will investigate and act promptly. Age verification checks are applied at the point of first withdrawal, and may be applied at registration.

11. Changes to This Privacy Policy

1kkbd may update this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will update the effective date shown at the top of this page. For significant changes that affect your rights, we will endeavour to notify registered players via their registered contact details.

Your continued use of the 1kkbd platform after a Policy update constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically, particularly if you receive a notification that the Policy has been updated. If you disagree with any changes, you should discontinue use of the platform and close your account by contacting support.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1kkbd handles your personal data, please contact the 1kkbd support team via live chat on the platform. Support is available 24 hours a day, 7 days a week in both English and Bengali. Our contact email address is displayed in the footer of this page and may be used for written privacy correspondence.

1kkbd is committed to handling all privacy-related enquiries promptly and transparently. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter through appropriate channels available in your jurisdiction.